Return and Refund Policy
1. Returns
- We accept returns within [7] days of purchase if the item is unused, in its original packaging, and in the same condition as received.
- Certain items such as perishable goods, gift cards, and personalized products are non-returnable.
- To initiate a return, please contact our customer support at email: hafizubaidullah720@gmail.com .
2. Return Process
To initiate a return, follow these steps:
- Contact Us: Email us at hafizubaidullah720@gmail.com or call 03098767054 within 7 days of delivery.
- Provide Details: Share your order number, reason for return, and clear photos of the product and packaging (if damaged or incorrect).
- Return Approval: Our support team will review your request and provide return instructions if approved.
- Ship the Item Back: Return the item via a trusted courier service to our address. Return shipping costs will be covered by the customer unless the return is due to an error on our part.
3. Exchanges
- We only replace items if they are defective or damaged upon arrival.
- If you need an exchange for the same item, contact our support team at : Email us at hafizubaidullah720@gmail.
4. Late or Missing Refunds
- If you haven’t received your refund yet, check with your bank or payment provider as processing times may vary.
- If you have done this and still have not received your refund, please contact our support team call 03098767054
5. Cancellations
- Orders can only be canceled within 24 hours of placing them. Once processed, they cannot be canceled.
After Shipping: Cancellations are not allowed. However, you can return the item following the return policy.
6. Contact Us
- For any return, refund, or exchange inquiries, please contact our customer support at
address: Gul Plaza 2nd floor Near Pirano CNG Takht Bhai Mardan
email: hafizubaidullah720@gmail.com
phone📞: 03098767054